Welcome to Ascend Support
Our Support page has answers to most of your questions. If you can't find what you need in our Frequently Asked Questions, Training or Video Tutorials please use our Live Support feature for immediate assistance.
Sparkle at Tax Time Video Guide
In 3 simple steps, you'll learn how to wrap up last year's financials regardless if you’ve done all, some or none of your receipt entry in Ascend. This is a 55 minute Video Guide that takes you step by step in creating the financial info your CPA needs to do your business tax return. Topics include: how to close your books for last year, what to do with last year's receipts, documentation secrets few business owners know, things to save, things to toss, and how to set up a financial system for this year. Get this recorded class for only $9.95!
Need some Training?
Ascend is designed to be intuitive and easy to use. Attend one of our free Webinars or live training sessions to quickly go from novice to expert. Click below for details.
Want to use our Set Me Up service?
If you find that you would like assistance in getting set up, Set Me Up is what you want. You can order this service which includes a 15 minute coaching call on our website. You’ll just download and fill out a form, send it back to us and schedule your call. It’s that easy!
Need a little One-on-One time?
If you are interested in more personal training you can sign up for a one-on-one coaching session. We now offer phone coaching sessions for $30/half hour. Whether you are a beginning Consultant, seasoned Director, or somewhere in between we will customize a coaching session based on your needs.
Want to schedule a Speaking Engagement?
Our Workshop, Your City. If interested, talk to a sales associate about a Speaking Engagement for you and your co-workers or family.
Financial Boot Camp
For Home Based Business Professionals
This is a live, 5 week, hands-on, group coaching series (held via webinar). It was designed to move the home based business owner from head knowledge of "should do's" to practical application. Over the years if your business has fluctuated from income to loss, or if your business has never shown a profit, this 5 week course is a must. Find dates and the application here.
Good old-fashioned email
If our Live Support isn't available then feel free to contact us at support@ascendlive.com or fill out and send the form below.